Rental Details & FAQs (T&Cs)

Rental Terms & Conditions

Please see the item specific rental details below:

1) Must be over 25 to rent, you need to possess a current US state driver’s license, State-Issued ID, Passport, or IDP for international customers. (International customers will need to present a passport as well) We will need to take a copy of your identification at the rental pickup.  You will also need to provide a physical credit card at the time of pickup that matches your ID-  If anyone else is paying for your rental or damage deposit we will need a copy of their ID & Credit Card in advance of your pickup, along with additional paperwork from the third party.  (You must contact us in advance to set up third party payments)

2.) We require a non-refundable reservation deposit payment of 25% of your rental estimate, which confirms the reservation. The 25% deposit will be applied toward the rental balance, and the remaining 75% is due at pickup. The reservation deposit, once paid, will lock-in your specific dates; and can not be transferred to another set of dates, refunded, nor issued as store credit.  We have a limited stock of equipment and in order to maintain an accurate calendar we are very strict on our cancelation policy.   Please do not place a deposit if you are unsure of your dates or trip.   Any cancelations within 48 hours of the rental start date or scheduled pickup date will forfeit the entire rental charges, full payment is due if cancelation notification is not provided within 48 hours of your rental start date or scheduled pickup day/time.  

3.) The remaining rental balance & security/damage deposit will be automatically charged to the card on file on the morning of your pickup date.

4.) Comprehensive & Collision insurance is included in the daily rental rate.

5.) The security/damage deposit is $1,000.00, which will be charged the morning of your rental pickup date.  The deposit will be refunded to you within 7 days after the return of the unit in the same condition as it was rented out.   The deductible on the rental insurance is $1000. Should a loss or damage occur you will be responsible for the full deductible before insurance coverage begins.

6.)  You must dump and flush the grey/black water before return, be charged a 50$ dump/flush fee.

7.) Propane: You prep fee will ensure that your unit will include at least 1 full bottle of propane, and a second bottle partially filled.  You do not need to refill on return.  You can also add a second full tank of propane to your reservation for an additional fee.  Please inquire at the time of booking if you would like a full tank. 

8.) You must clean the inside & outside of the unit before returning.  We offer a flat-rate interior cleaning service (if ordered at time of booking) for $65.  This cleaning service covers standard interior cleaning only (housekeeping- sweep, vacuum, wipe-down, toilet/shower, etc.) Excessively dirty units are subject to hourly cleaning charges.  Exterior cleaning is not included in the flat rate cleaning fee, standard typical exterior cleaning can range from $0-60 depending on the condition of the unit on return. 

9.) You must have a standard 2” hitch receiver for your tow vehicle, we provide the hitch & weight distribution bars.  Our hitches can not adjust to accommodate lifted or leveled trucks. 

10.) You must have an electronic trailer brake controller with a 7-way standard round “RV type” plug. Our Travel Trailers and Toy Haulers require a 2-5/16” ball should you be providing your own hitch.   We have a limited stock of rental brake controllers available that do not need to be installed in your vehicle- contact us for info on this.

11.) You will need to contact your insurance to ensure that the liability portion of your auto insurance will extend back to the towed trailer.

12.) (if equipped) Onboard generator use will incur a fee of $3.95 per hour.  We offer highly fuel efficient Honda EU3000 generators for $25/day with unlimited usage should you be dry camping, this is typically a better option for both hourly charges and fuel economy.

13.) Appliances:  ALL appliances will be fully tested and functional at the time of pickup.  If you would like us to verify functionally of the appliances, please let us know. Any appliance related issues arising after departure will not be reimbursed.  We strongly suggest you spend the time to allow us to demonstrate functionally of the appliances before your departure. 

-Please note that RV Air Conditioners are typically capable of dropping interior temps by ~20 degrees compared to the outside ambient air temperature.    Driving through or camping in extremely hot weather (over 100 degrees) can be extremely uncomfortable.  Hot weather (over 100 degrees) can also cause generators to overheat and malfunction.  Running the rooftop AC excessively can also cause the unit to freeze up and malfunction. We will not be held responsible for malfunctioning generators and AC units in extremely hot weather, and no refunds will be given due to overheating issues. 

14.) Roadside Assistance/Tech Support- You can add roadside assistance and after hours tech support to your rental for $12/day.  This includes tire service, jump-starting, towing, locksmith service, fuel delivery, and a 24-hour number available for technical questions you may have after hours during you rental.  Your personal roadside assistance may not cover rented RVs, or a towed vehicle. We recommend you check with your service company before your trip or purchase the roadside assistance and tech support option. We are only available during normal business hours to assist with questions that may arise during your rental; we strongly suggest the tech support option if you are unfamiliar with RVs.  Our RVs are well maintained but our terrible California roads tend to cause a host of various problems that unfortunately we cannot foresee.  We recommend that you travel with basic tools, and have some knowledge of household repairs.    We strongly recommend you purchase the 24/7 tech support (along with roadside assistance) if you are not familiar with RVs.  

15.) NO CASH/CREDIT REFUNDS!  

Any post-rental refunds are issued as store credit, for use on a future rental. Reservation deposits can not be refunded or issued as store credit.   Cancelations with less than 48 hours notice before your pickup date will forfeit the entire rental fee.   Your rental fee is due in full if you cancel less than 48 hours before your scheduled pickup date.

1) Must be over 25 to rent, you need to possess a current US state driver’s license, State-Issued ID, Passport, or IDP for international customers. (International customers will need to present a passport as well) We will need to take a copy of your identification at the rental pickup.  You will also need to provide a physical credit card at the time of pickup that matches your ID-  If anyone else is paying for your rental or damage deposit we will need a copy of their ID & Credit Card in advance of your pickup, along with additional paperwork from the third party.  (You must contact us in advance to set up third party payments)

2.) We require a non-refundable reservation deposit payment of 25% of your rental estimate, which confirms the reservation. The 25% deposit will be applied toward the rental balance, and the remaining 75% is due at pickup. The reservation deposit, once paid, will lock-in your specific dates; and can not be transferred to another set of dates, refunded, nor issued as store credit.  We have a limited stock of equipment and in order to maintain an accurate calendar we are very strict on our cancelation policy.   Please do not place a deposit if you are unsure of your dates or trip.   Any cancelations within 48 hours of the rental start date or scheduled pickup date will forfeit the entire rental charges, full payment is due if cancelation notification is not provided within 48 hours of your rental start date or scheduled pickup day/time.  

3.) The remaining rental balance & security/damage deposit will be automatically charged to the card on file on the morning of your pickup date.

4.) Comprehensive & Collision insurance is included in the daily rental rate.

5.) The security/damage deposit is $1,000.00, which will be charged the morning of your rental pickup date.  The deposit will be refunded to you within 7 days after the return of the unit in the same condition as it was rented out.   The deductible on the rental insurance is $1000. Should a loss or damage occur you will be responsible for the full deductible before insurance coverage begins.

6.)  You must dump and flush the grey/black water before return, be charged a 50$ dump/flush fee.

7.) Propane: You prep fee will ensure that your unit will include at least 1 full bottle of propane, and a second bottle partially filled.  You do not need to refill on return.  You can also add a second full tank of propane to your reservation for an additional fee.  Please inquire at the time of booking if you would like a full tank. 

8.) You must clean the inside & outside of the unit before returning.  We offer a flat-rate interior cleaning service (if ordered at time of booking) for $65.  This cleaning service covers standard interior cleaning only (housekeeping- sweep, vacuum, wipe-down, toilet/shower, etc.) Excessively dirty units are subject to hourly cleaning charges.  Exterior cleaning is not included in the flat rate cleaning fee, standard typical exterior cleaning can range from $0-60 depending on the condition of the unit on return. 

9.) You must have a standard 2” hitch receiver for your tow vehicle, we provide the hitch & weight distribution bars.  Our hitches can not adjust to accommodate lifted or leveled trucks. 

10.) You must have an electronic trailer brake controller with a 7-way standard round “RV type” plug. Our Travel Trailers and Toy Haulers require a 2-5/16” ball should you be providing your own hitch.   We have a limited stock of rental brake controllers available that do not need to be installed in your vehicle- contact us for info on this.

11.) You will need to contact your insurance to ensure that the liability portion of your auto insurance will extend back to the towed trailer.

12.) (if equipped) Onboard generator use will incur a fee of $3.95 per hour.  We offer highly fuel efficient Honda EU3000 generators for $25/day with unlimited usage should you be dry camping, this is typically a better option for both hourly charges and fuel economy.

13.) Appliances:  ALL appliances will be fully tested and functional at the time of pickup.  If you would like us to verify functionally of the appliances, please let us know. Any appliance related issues arising after departure will not be reimbursed.  We strongly suggest you spend the time to allow us to demonstrate functionally of the appliances before your departure. 

-Please note that RV Air Conditioners are typically capable of dropping interior temps by ~20 degrees compared to the outside ambient air temperature.    Driving through or camping in extremely hot weather (over 100 degrees) can be extremely uncomfortable.  Hot weather (over 100 degrees) can also cause generators to overheat and malfunction.  Running the rooftop AC excessively can also cause the unit to freeze up and malfunction. We will not be held responsible for malfunctioning generators and AC units in extremely hot weather, and no refunds will be given due to overheating issues. 

14.) Roadside Assistance/Tech Support- You can add roadside assistance and after hours tech support to your rental for $12/day.  This includes tire service, jump-starting, towing, locksmith service, fuel delivery, and a 24-hour number available for technical questions you may have after hours during you rental.  Your personal roadside assistance may not cover rented RVs, or a towed vehicle. We recommend you check with your service company before your trip or purchase the roadside assistance and tech support option. We are only available during normal business hours to assist with questions that may arise during your rental; we strongly suggest the tech support option if you are unfamiliar with RVs.  Our RVs are well maintained but our terrible California roads tend to cause a host of various problems that unfortunately we cannot foresee.  We recommend that you travel with basic tools, and have some knowledge of household repairs.    We strongly recommend you purchase the 24/7 tech support (along with roadside assistance) if you are not familiar with RVs.  

15.) NO CASH/CREDIT REFUNDS!  

Any post-rental refunds are issued as store credit, for use on a future rental. Reservation deposits can not be refunded or issued as store credit.   Cancelations with less than 48 hours notice before your pickup date will forfeit the entire rental fee.   Your rental fee is due in full if you cancel less than 48 hours before your scheduled pickup date.

Here are the ATV rental details:

1.) Must be 21 or over to rent, you need to possess a current US state driver’s license, State-Issued ID, Passport, or IDP for international customers. (International customers will need to present a passport as well) We will need to take a copy of your identification at the rental pickup.  You will also need to provide a physical credit card at the time of pickup that matches your ID-  If anyone else is paying for your rental or damage deposit we will need a copy of their ID & Credit Card in advance of your pickup, along with additional paperwork from the third party.  (You must contact us in advance to set up third party payments)

2.) If you would like to reserve in advance, We require a non-refundable reservation deposit payment of 25% of your rental estimate, which confirms the reservation. The 25% deposit will be applied toward the rental balance, and the remaining 75% is due at pickup. The reservation deposit, once paid, will lock-in your specific dates; and can not be transferred to another set of dates, refunded, nor issued as store credit.  We have a limited stock of equipment and in order to maintain an accurate calendar we are very strict on our cancelation policy.   Please do not place a deposit if you are unsure of your dates or trip.  Any cancelations within 48 hours of the rental start date or scheduled pickup date will forfeit the entire rental charges, full payment is due if cancelation notification is not provided within 48 hours of your rental start date or scheduled pickup day/time.  

3.) The remaining rental balance & security/damage deposit will be automatically charged to the card on file on the morning of your pickup date.

4.) Damage Waiver is available for purchase for 90, 250, & 400 ATVs (NO WAIVER AVAILABLE FOR RAPTORS). The waiver covers physical damage to the machine with a $750 deductible. The Damage Waiver covers damage to the plastics such as scratches with no deductible. The waiver DOES NOT cover mechanical damage (engine, transmission, clutch, ect). If you do not purchase a damage waiver, you are responsible for any & all cosmetic & mechanical damage. The damage waiver does not provide any liability coverage, you are responsbile for any damage you cause to others or harm you may cause to others.

5.) Helmets are required at all times while riding, We do have helmets available for rental, ask for details. We do not have a large stock of youth/kid’s helmets, if you have kids in your group, you might consider brigning your own helmets.

6.) The security/damage deposit is $750 per 90, 250, or 400cc ATV & $1500 per 700cc Raptor, which will be charged the morning of your rental pickup date.  The deposit will be released within 7 days after the return of the unit in the same condition as it was rented out.  

7.) We are a rental company working in the desert and we are many miles, and many hours away from access to parts and repairs. You are responsible for ALL INCURRED COSTS associated with the repair of our units. This includes the cost to expedite parts, the cost to transport units to a dealer for repair, and the cost of the parts & repair labor.   

8.) You are responsible to pay for the cost of additional rental days while our equipment is down for repair, up to 10 total days. Additional rental days are covered until the vehicle is repaired and inspected ready-to-rent. 

9.) Gas: Fuel may be purchased in advanced at a discounted rate, or you may pay per gallon for fuel on return. 

10.) You can cancel the rental anytime, but the reservation deposit would not be returned to you.

11.) Due to reoccurring issues with injuries and damages to machines, we do not permit night driving with our ATVs.

12.) NO CASH/CREDIT REFUNDS! Any post-rental refunds are issued as store credit, for use on a future rental. Reservation deposits can not be refunded or issued as store credit. Cancelations with less than 48 hours notice before your pickup date will forfeit the entire rental fee. Your rental fee is due in full if you cancel less than 48 hours before your scheduled pickup date.

Here are the RZR/SXS/UTV rental details:

1.) Must be 25 or over to rent, you need to possess a current US state driver’s license, State-Issued ID, Passport, or IDP for international customers. (International customers will need to present a passport as well) We will need to scan a copy of your identification & payment card at the rental pickup. You will also need to provide a physical credit card at the time of pickup that matches your ID- If anyone else is paying for your rental or damage deposit we will need a copy of their ID & Credit Card in advance of your pickup, along with additional paperwork from the third party. (You must contact us in advance to set up third party payments)

2.) ONLY 1 DRIVER IS PERMITTED: The primary renter will be the primary driver, and you may not allow anyone else to operate the UTV at any time.  If you are stopped by law enforcement, they will impound the vehicle if the driver’s name does not match the rental agreement. 

3.) If you would like to reserve in advance, We require a non-refundable reservation deposit payment of 25% of your rental estimate, which confirms the reservation. The 25% deposit will be applied toward the rental balance, and the remaining 75% is due at pickup. The reservation deposit, once paid, will lock-in your specific dates; and can not be transferred to another set of dates, refunded, nor issued as store credit. We have a limited stock of equipment and in order to maintain an accurate calendar we are very strict on our cancelation policy. Please do not place a deposit if you are unsure of your dates or trip. Any cancelations within 48 hours of the rental start date or scheduled pickup date will forfeit the entire rental charges, full payment is due if cancelation notification is not provided within 48 hours of your rental start date or scheduled pickup day/time.

4.) The remaining rental balance & security/damage deposit will be automatically charged to the card on file on the morning of your pickup date.

5.) Damage Waiver is available for purchase for all RZR/SXS units. The waiver covers physical damage to the machine with a $3,500 deductible. The waiver DOES NOT cover mechanical damage, nor any damage or harm you may cause to others. If you do not purchase a damage waiver, you are responsible for any & all cosmetic & mechanical damage.  The damage waiver does not provide any liability coverage, you are responsbile for any damage you cause to others or harm you may cause to others.

6.) The security/damage deposit is $2,500.00 per unit (non-turbo machines) & $3,500.00 per unit (turbo machines). The deposit will be released within 7 days after the return of the unit in the same condition as it was rented out. The deductible on the damage waiver (if purchased) is $3,500. Should a loss or damage occur you will be responsible for the full deductible amount before the waiver coverage begins. The damage waiver does not cover mechanical damage to engine, transmission, clutches, axles, belts, etc. You are responsible for any mechanical damage that may occur during your rental.

7.) We are a rental company working in the desert and we are many miles, and many hours away from access to parts and repairs. You are responsible for ALL INCURRED COSTS associated with the repair of our units. This includes the cost to expedite parts, the cost to transport units to a dealer for repair, and the cost of the parts & repair labor.   

8.) You are responsible to pay for the cost of additional rental days while our equipment is down for repair, up to 10 total days. Additional rental days are covered until the vehicle is repaired and inspected ready-to-rent. 

9.) Helmets are required at all times while riding, We do have helmets available for rental, ask for details. We do not rent youth/kid’s helmets but we do have a limited stock available for sale.

10.) Gas: Fuel may be purchased in advanced at a discounted rate, or customer may pay per gallon for fuel on return. 

11.) Belts: Drive belt damage is a common but avoidable situation. At pickup- we will advise on tips for avoiding belt damage. When replacing a belt, we recommend you view a video of the process on our website. Be sure to remove all of the old belt out of the clutches before installing a new belt. New belts must be broken in with gentle riding for the first few hours. UTV must be shut off as soon as a belt breaks to avoid engine oil seal damage. A damaged oil seal requires a complete disassembly of the engine.

No refunds are given on inoperable UTVs due to broken belts, axles, or clutch wear!!

12.) Due to reoccurring issues with injuries and damages to machines, we do not permit night driving with our UTVs.

13.) NO CASH/CREDIT REFUNDS! Any post-rental refunds are issued as store credit, for use on a future rental. Reservation deposits can not be refunded or issued as store credit. Specifically noted: No rental refunds are given due to Broken belts & Broken axles. These are considered customer damage, and we will charge to replace broken belts or axles. Cancelations with less than 48 hours notice before your pickup date will forfeit the entire rental fee. Your rental fee is due in full if you cancel less than 48 hours before your scheduled pickup date.

jQuery(document).ready(function(){});